My client a leading travel company are looking to recruit a number of people to join their customer service team. The positions are full-time, permanent and you will work as part of a dynamic, vibrant team.

Hours: Monday to Sunday so we are looking for you to work 5 days out of 7 on a rota basis. (1 in 3 weekends)

Monday - Friday we are open 9am - 7pm

Shifts would be 08.45am - 5.15pm and 10.30am - 7pm

Sat we are open 9-5 and Sunday 10-4

* To respond to a wide variety of pre and post tour email enquiries from all of the company brands within agreed service levels and response times. * To make outbound calls to customers in response to changes made on a customer's booking. * To take shared responsibility across the team of the management and action of requests * To make outbound calls to customers who have requested a call back through the email channels, ensuring that any sales leads are passed to the sales team within 24 hours of receipt to maximi...

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