Juice Cheltenham is delighted to be supporting a fantastic organisation in their search for a French Customer Service Advisor, based in Gloucester. This is an amazing opportunity to join our friendly and rapidly growing client, offering a fast paced working environment. Duties: - Responsible for generating and processing new sales in the department via telephone or email- Responsible for the completion of online orders following internal processes- Dealing with customer sale and existing enquiries- Capture customer feedback about our product- Liaise with our courier partners to ensure successful delivery of our goods- Respond to product related questions from customers- Protecting customer information, including sensitive financial information, in accordance with company policy Key Skills and Experience: - Fluent in French- Previous experience in call centre/ customer service environment- Excellent written and verbal communication - in both French and English- IT literate, specific...

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