Income Account Manager

Gloucester

£28,500 per annum

Permanent, Full Time (37 hours per week)

Our client is an independent housing association providing excellent housing management services to over 5,200 tenants and 260 leaseholders in Gloucester.

Overall Purpose: To maximise their income through the effective management of current customers' rent and service charge accounts.

To provide an effective and efficient rent collection service to all customers, whatever their tenure, within their patch

To collaborate with colleagues on a multi-disciplinary patch basis, ensuring that you understand the needs and key issues for customers in your patch and that you work together to identify and address priorities, with a strong focus on customer experience and a commitment to effective and inclusive tenant engagement.

They are looking for an Income Account Manager role modelling their leadership behaviours and resulting in a motivat...

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