Do you have experience within the financial services or estate agency work?
We are currently recruiting for a Mortgage Administrator to provide all administrative support to the mortgage advisors.
* Set up electronic mortgage files
* Conduct a welcome call to the client
* Provide any requested documents to the lender
* Liaise with other departments
* Maintaining ongoing and appropriate contact with mortgage lenders, solicitors and clients, recording all communications on the company's CRM system
* Using standardised templates to draft letters to clients and raise invoices to any relevant party.
* Taking telephone calls as and when required. -Photocopying, faxing, document scanning and electronic filing of client documentation.
* Booking appointments for the mortgage advisors on an ad hoc basis.
* Following successful completion, closing down the electronic mortgage file.
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